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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raja Storr

January 12, 2025

5  out of  5
rating by Raja Storr
"I've been a client of Mary Dormans of and on for years and have never had a problem."
We responded:
"Thank you for your five star review! My State Farm team and I are so happy to be your good neighbor."
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Robert Read

December 18, 2024

5  out of  5
rating by Robert Read
"I have been with Mary’s State Farm team, since I have had my drivers liscene. They manage my parents accounts for as long as I can remember. And with Leanne on the team I have no plans to ever leave! Keep up the great work!"
We responded:
"This means so much to me and my team! We appreciate your business and look forward to helping you in the future. 😊"
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Laura Read

December 18, 2024

5  out of  5
rating by Laura Read
"Mary Dormans office is the best! They are alway so very helpful, they return calls right away and if they don’t have the answer they get it right away! Thank you Leanne always going out of your way to help!"
We responded:
"Thank you, Laura. We appreciate your 5 star review. Leanne and the team really care about our customers. Looking forward to helping you again soon! Mary"
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Jess B

December 11, 2024

5  out of  5
rating by Jess B
"Mary Dormans office is the best. When something comes up, I know I can ask Leanne, and she is so helpful from start to finish no matter how big or small. Thank you for always being there. -- Jessica and Ryan Bettridge"
We responded:
"We’re honored by your positive feedback and five stars, Jess! We look forward to continuing to provide you with great service and let us know if there’s anything else we can do. We appreciate you!"
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Jackie Lopez

December 3, 2024

5  out of  5
rating by Jackie Lopez
"Mary was very helpful. Made it quick and easy to get insured"
We responded:
"Thank you for the 5 stars, Jackie! We appreciate that you chose us to be your insurance professionals. Mary Dorman State Farm agent "
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Sara Tucker

November 27, 2024

5  out of  5
rating by Sara Tucker
"This branch is by far the best State Farm I have ever worked with. Leanne Schaffer is one of the most helpful employees too! I have had multiple needs over the years and she always has come through for me quickly and efficiently. I recently had a windshield crack and Leanne immediately sent my claim in and I was contacted by the company quickly after. This branch really lives up to the State Farm commitment to customer service!"
We responded:
"Thank you for your review, Sara. Leanne and our team are rockstars in taking care of our customers. We appreciate you and your business! Mary Dorman - State Farm agent"
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nicole maple

November 25, 2024

5  out of  5
rating by nicole maple
"I have had state farm with Mary Dorman since I got my license. I love the customer service and the relationships I have developed with this team over the last 15 years! Leanne is my go to person when I need anything insurance related. She is very knowledgeable and always makes time to fully answer my questions. Whenever I have an insurance need she goes above and beyond to make sure I understand my coverage and the benefits of each type of coverage. We just bought a new trailer and the first person I called before we even went to look at it was Leanne. And we are working on getting a quote now! I appreciate you all and enjoy doing business with you!"
We responded:
"Thanks for the kind words, Nicole. Your 5 star review means a lot to us. Mary Dorman - State Farm agent"
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Brittney Webb

November 25, 2024

5  out of  5
rating by Brittney Webb
"So thankful for Leanne Shaffer helping us with our recent claim. Making everything such a smooth process!"
We responded:
"Thank you for your review, Brittney! I’m glad Leanne was able to help you have such a positive experience. Mary Dorman - State Farm agent "
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Brenda Lockie

November 23, 2024

5  out of  5
rating by Brenda Lockie
"Mary has been our family's agent for many many years. She and her staff are always happy to help with any situation. I would never go anywhere else!! She is not just your average agent. Always above and beyond, kudos to the entire staff!!"
We responded:
"Thank you, Brenda. We love seeing and helping your family. We appreciate you! Mary Dorman - State Farm agent. "
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Franki Montague

November 15, 2024

5  out of  5
rating by Franki Montague
"I had to file a claim because someone hit my car while I was at the mall. I got my car back today, and Leanne helped me every step of the way.. Thanks so much for your help. 😊👍✔😉"
We responded:
"Thank you for the review, Franki. I am happy to hear that Leanne was able to get everything taken care of. We appreciate you! Mary Dorman - State Farm "
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Cynthia Jefferson

November 14, 2024

5  out of  5
rating by Cynthia Jefferson
"I called State Farm today and spoke with Leanne Shaffer the office manager to inquire about home coverage. She was very pleasant and helpful and informative with my questions."
We responded:
"Thanks for calling us, and for the 5 stars, Cynthia. You are right, Leanne is awesome! Mary Dorman - State Farm agent"
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Alfred Pecson

September 29, 2024

5  out of  5
rating by Alfred Pecson
"This agent was not my agent but now she is. Mary Dorman’s branch of State Farm was extremely helpful and knowledgeable in their field. I’ve interacted with various staff members and each one is consistently helpful and professional. Thank you Mary, Leanne and the team at this branch."
We responded:
"Thank you so much for the 5 stars. We love what we do and helping during hard times. We appreciate you! "
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Patti Kraft

December 2, 2023

5  out of  5
rating by Patti Kraft
"We are always impressed by the care we receive at Mary Dorman's State Farm office. Both her and her staff do a great job of taking care of their clients"
We responded:
"Thank you, Patti. You and your husband are a joy to work with, and we appreciate that you chose us to be your insurance professionals."
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Kassi Godwin

November 6, 2023

5  out of  5
rating by Kassi Godwin
"I worked with Leanne to get auto insurance established. She made it so easy! She went over the coverage I had with my previous company and made some adjustments to make sure I was protected in the event of catastrophe! I feel so relieved after switching and I love that I can pick up the phone and call with questions any time and they know me by name! Definitely recommend Mary Dormans office!"
We responded:
"Thank you for the 5 stars and the great review for Leanne. She is an amazing part of our team and works hard at providing the best for our clients. "
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Sadie Ryatt

November 3, 2023

5  out of  5
rating by Sadie Ryatt
"Mary is an exceptional State Farm agent. She’s very knowledgeable of the products and services offered by the company along with being sensitive to our needs. We felt at home with her and confident about her recommendations whilst not trying to over sell us on products we don’t need. It is so important to have a comfort and trust level with your agent and Mary’s sincere attitude, competence, and professional character gave us that security. A totally refreshing lady!"
We responded:
"Thank you so much for your review, Sadie. It has been a delight getting to know you both, and I I look forward to our future conversations. I appreciate your business, and your choice of us as your insurance professionals. "
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Donna

September 2, 2023

5  out of  5
rating by Donna
"Mary and her team are the best."
We responded:
"Thank you, Donna. We take pride in taking care of our neighbors. 😊 "
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Lu Ella Jones

March 30, 2023

5  out of  5
rating by Lu Ella Jones
"I cannot say enough positive things about Mary Dorman-State Farm Insurance. They go above and beyond to provide the best customer service. Everyone is so professional and at the same time so kind. I highly recommend them to anyone needing Insurance."
We responded:
"I really appreciate the compliment, Lu Ella. We love what we do, and we love helping our customers. "
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Gary Whittaker

March 29, 2023

5  out of  5
rating by Gary Whittaker
"Very knowledgeable, exceeds all expectations as my local insurance agency. Easy to get questions answered. Good follow up."
We responded:
"Thank you, Gary. We appreciate having you as our customer, and we enjoy helping our customers create a personal plan. "
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Jenna Feight

March 22, 2023

5  out of  5
rating by Jenna Feight
"I truly appreciate Mary Dorman and the agents that work in her office. They have always been on top of every claim I've had and I can always count on them to explain thoroughly the process of it. They also do what they can to make sure to take care of any issues that may arise. If you are in need of a new insurance company in Crescent City, CA, you won't be disappointed in Mary Dorman and her crew."
We responded:
"Thank you so much, Jenna. We really appreciate having you as one of our customers. "
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Marsinah Murakami

March 21, 2023

5  out of  5
rating by Marsinah Murakami
"In the past I have had two claims with Mary Dorman's State Farm office. One was for an uninsured motorist who totaled my car and another to replace my roof after a horrific storm. Both claims were paid promptly. I highly recomend her business."
We responded:
"Thank you for choosing us to be your insurance professionals. We work hard to provide great service from a local office. "
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Janet Gibbens

December 6, 2022

5  out of  5
rating by Janet Gibbens
"This state farm office is very helpful and answers all of my questions about insurance. All of the agents are friendly and informative. I would recommend this office to everyone."
We responded:
"Thank you, Janet. We appreciate you choosing us to be your insurance professionals."
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Bella Morgante

August 10, 2022

5  out of  5
rating by Bella Morgante
"Excellent service everyone is very very kind especially Yvette Castagnola!"
We responded:
"We appreciate your great feedback, Bella. Our team is very dedicated to giving each customer top notch service, and to making them feel like part of our family."
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Sheryl Snow

August 10, 2022

5  out of  5
rating by Sheryl Snow
"Mary’s office is amazing. Very good at what they do and great at returning messages and fixing problems. Leann is the absolute BEST!!!"
We responded:
"Thank you for the 5 stars, Sheryl. We have an awesome team, and we appreciate wonderful customers like you."
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Terri Mitchell

May 5, 2022

1  out of  5
rating by Terri Mitchell
"Mary Dorman Unavailable"
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ICantBelieveMyLife _

April 23, 2022

4  out of  5
rating by ICantBelieveMyLife _
"Good insurance."
We responded:
"Thank you for your review! We really appreciate you."