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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Read

April 10, 2026

5  out of  5
rating by Kathy Read
"I went in on 4/9/26 and had the best experience possible. I went in with my friend to file a claim and worked with Yvette Castagnola. She took care of everything for us. She made phone calls, helped us to understand questions, wrote down information for us, and made us feel like family. She understood our nervousness, just having been in a small accident, and brought us a lot of comfort in the kind way she helped us. I would highly recommend this office to meet your needs. My friend and I left feeling safe and well taken care of. Thank you Yvette!! You went above and beyond what I would have expected an insurance agent to do. Thank you Mary Dorman, your office is wonderful!!"
We responded:
"Kathy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mary Dorman’s Team—we are always here to help!"
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David Eastman

April 8, 2026

5  out of  5
rating by David Eastman
"I really enjoy having Mary Dorman as my State Farm insurance agent. Her entire staff is super friendly, very knowledgeable about insurance, and make it easy to understand. I have both homeowners and auto insurance. If you're shopping for insurance, be sure to get a quote from Mary Dorman at State Farm in Crescent City, California."
We responded:
"David, it is a pleasure to hear what a wonderful experience you have had with our team! We appreciate you!"
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Jeff

April 7, 2026

5  out of  5
rating by Jeff
"I’ve been to several different insurance companies over the years and switched many times until I found Mary Dormans office. This location has the best employees who really make you feel valued. I know that when I call Leanne will make sure all of my questions are answered and I’ll be offered the best options for what I need. I haven’t switched insurance companies in almost a decade. My rates are very competitive and this office truly lives up to the State Farm reputation of being a good neighbor."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you feel valued, and you appreciate our competitive rates. Creating a welcoming environment and being a good neighbor are very important to us, and your feedback truly means a lot. We look forward to continuing to serve you!"
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Rebekah Daniels

April 6, 2026

5  out of  5
rating by Rebekah Daniels
"Leanne is so helpful and will always walk me through any questions I have."
We responded:
"Thank you! Your 5 stars mean alot to Leanne and our team. We appreciate you, and your business! "
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Stephen Lyon

April 4, 2026

5  out of  5
rating by Stephen Lyon
"We would like to express our appreciation for the friendly and helpful service that we received from Yvette Castagnola this past week when scoping for a new insurance provider. Although we did opt for a different provider, I would highly recommend this agency and their team for consideration when shopping for service."
We responded:
"Thank you for your five stars, Stephen. Yvette is an amazing part of our team! Hopefully we can help you in the future other needs."
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Thomas Mitchell

March 31, 2026

5  out of  5
rating by Thomas Mitchell
"I like the personal service I receive for my Auto and home owners insurance."
We responded:
"Your review made our day! Thank you, Thomas. We appreciate you. "
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Chris Mcmullin

March 26, 2026

5  out of  5
rating by Chris Mcmullin
"Leanne was very helpful"
We responded:
"Your 5 stars mean the world to Leanne and the rest of our team! Thank you for your business, and we look forward to helping you again. "
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thomas reed

March 22, 2026

5  out of  5
rating by thomas reed
"Mary Dorman and her team are awesome. Been a client for close to 20 years"
We responded:
"We are so appreciative of your positive feedback, Thomas, and that you enjoy working with our team. Thank you for the 5 stars, and for choosing us as your insurance professionals. "
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Sierra Barker

March 20, 2026

5  out of  5
rating by Sierra Barker
"Always super helpful! They have amazing customer support. I made a great decision picking State Farm. Mary Dormans team are wonderful."
We responded:
"Thank you so much for your positive feedback, Sierra! I’m so happy you enjoyed your visit with us, and we appreciate you being part of our neighborhood. Let us know if there are any other insurance needs that we can help you with. 😊"
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linsey freeman

March 10, 2026

5  out of  5
rating by linsey freeman
"Leanne to the rescue again! Thank you so much."
We responded:
"Thank you for your 5 stars, Linsey! Leanne is a rockstar, and we appreciate your business. "
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Vonda Mulinix

March 4, 2026

5  out of  5
rating by Vonda Mulinix
"First rate. Anytime I have had a question or potential problem, they have always taken care of it quickly and treated me with courtesy. I had previously had policies with "out of town" insurance companies. Did not like being unable to talk to a real person (robot recordings). Guess I am old school, but I appreciate this agency very much and am happy to give them a positive review."
We responded:
"Your review made our day! Being a good neighbor is important to us, and we strive to provide superior service every day. Thank you!"
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Janet Gibbens

March 4, 2026

5  out of  5
rating by Janet Gibbens
"This state farm office is very helpful and answers all of my questions about insurance. All of the agents are friendly and informative. I would recommend this office to everyone."
We responded:
"Thank you, Janet. We appreciate you choosing us to be your insurance professionals."
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Shane Marshall

March 2, 2026

5  out of  5
rating by Shane Marshall
"Leanne has been an amazing agent since day one! She is very pleasant to communicate with, always doing her best to get me locked in with the best deals. She really knows her stuff. Definitely recommend!"
We responded:
"Leanne is a terrific part of our team and thank you for the great review. Your 5 stars made our day, and we appreciate you!"
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Jenifer Appel

February 25, 2026

5  out of  5
rating by Jenifer Appel
"Fantastic office. I would not go any where else. This office is amazing, and always goes above and beyond. Mary puts her heart and soul into making sure your ok and taken care of. Leanne is a close second. You can almost always talk to a real live person, and if you leave a message they call back quick. Well worth the money to be taken care of for your car needs"
We responded:
"Your 5 star review means the world to us! Thank you for your business and for your kind words. We work hard to be the professionals you expect and deserve. 💕"
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Margaret Arias

February 24, 2026

5  out of  5
rating by Margaret Arias
"Stopped in to get a quote for my son. Yvette helped him out and explained everything that he didn’t quite understand. Thank you State Farm and Mary Dormans Office for always being kind and caring with us."
We responded:
"Yvette is an amazing part of our team, and she is awesome at explaining things clearly. We love working with new drivers, and we appreciate you and your son!"
Profile photo of Mark Arias

Mark Arias

February 24, 2026

5  out of  5
rating by Mark Arias
"Great, simple, and easy to work with no problems at all!"
We responded:
"Thank you for the 5 stars, Mark! Your review means alot to us. Let us know if you have any questions in the future. "
Profile photo of Pathamaphorn Boonyarit

Pathamaphorn Boonyarit

February 23, 2026

5  out of  5
rating by Pathamaphorn Boonyarit
"Thank you Mary and her team at State Farm. They were friendly, patient, and took the time to help me find the best coverage for my needs. I had a great experience with my claim. They handled everything quickly and professionally. Their kindness and efficiency really showed that they care about their clients. I truly appreciate the excellent service and support."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Your support means the world to us, and we can’t wait to serve you again!"
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Victoria Ahuna

February 20, 2026

5  out of  5
rating by Victoria Ahuna
"I insure my home and car with State Farm agent Mary Dorman. She and her office staff are professional and friendly. They always help me with monthly payments when I can't get online pay to work for me. They are very patient. And they also call back when you have questions about your policies or need to change coverage. Definitely the best insurance provider I have had."
We responded:
"We are so happy to hear that you enjoy working with our team, and that you are pleased with our service! Thank you for your kind words, the five stars, and that you have chosen us to be your insurance professionals. "
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Donna Rushing

February 10, 2026

5  out of  5
rating by Donna Rushing
"Mary and her team show that they truly care about me. They are friendly and attentive to all of my insurance needs. Mary is always very thorough and takes her time to explain my policies. Mary is amazing and I can tell she really wants policies that are right for us, it's not just about a sale to her. I've been with Mary for over 18 years and I can honestly give her and her team 5 stars over and over again."
We responded:
"Thank you so much for your kind words, Donna! We’re thrilled to hear that you feel provide attentive and detailed service. It’s something we take great pride in, and your feedback means a lot to our entire team. If you ever need anything else, please don’t hesitate to reach out!"
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Debbie Marks

February 7, 2026

5  out of  5
rating by Debbie Marks
"What a great team I have always been impressed with this team always helping us with any questions we have .Medicare House even pet insurance and some we didnt know about all is great and Mary will always answer all your questions .We have been a long time customer thank you so much for being here for our family support ❤️"
We responded:
"Thank you for your awesome five star review, Debbie! We love helping with so many thing, and thank you for choosing us to be your insurance professionals! ❤️"
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Sydney Taylor

February 7, 2026

5  out of  5
rating by Sydney Taylor
"My experience with the State Farm office over the past several years has been nothing short of a pleasure, which honestly isn’t something you can often say about an insurance company. The team is always available when I need them and consistently quick, efficient and knowledgeable. On top of that, the staff is incredibly friendly and personable, which makes every interaction easy and stress-free. Leanne is always our favorite to work with! Highly recommend this State Farm office!"
We responded:
"Thank you so much for your kind words, Sydney. Leanne is an amazing part of our team and I will pass on your compliment. We appreciate you and your business!💕"
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Doreen Kaylor

February 7, 2026

5  out of  5
rating by Doreen Kaylor
"I have had State farm for my insurance needs for quite a while I have homeowners and two vehicles and every time I call State farm If they are busy they always call me right back they're very cordial and great customer service"
We responded:
"It’s wonderful to hear how much you appreciate our personal and local service. Thank you for the five stars and we look forward to helping you with your needs in the future!"
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Donna Butler

February 2, 2026

5  out of  5
rating by Donna Butler
"Great group of people at Mary Dorman State Farm. They go above and beyond just to make working with them easy. As an example, I can take my phone, go to my car, and text them my milage on any vehicle. Simple, done. That is just one example of the many ways they make things simple."
We responded:
"Thank you, Donna. I’m so happy that you chose us as your insurance professionals, and that you enjoy working with us. We appreciate you, and look forward to helping in the future! "
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Sally Sarina

January 24, 2026

5  out of  5
rating by Sally Sarina
"Just want to say the whole office is great. Have dealt with Mary and Leeann on our policies. They are both very knowledgeable and look out for our interests. Highly recommend ."
We responded:
"Your review means the world to us, Sally. Thank you for the 5 stars, and we look forward to working with you in the future. "
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christina garcia

January 23, 2026

5  out of  5
rating by christina garcia
"Such amazing staff they’re always so sweet and very helpful with any questions that we have"
We responded:
"Thank you, Christina. We are so happy to have been of service, and we look forward to continuing to exceed your expectations. "