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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenifer Appel

February 25, 2026

5  out of  5
rating by Jenifer Appel
"Fantastic office. I would not go any where else. This office is amazing, and always goes above and beyond. Mary puts her heart and soul into making sure your ok and taken care of. Leanne is a close second. You can almost always talk to a real live person, and if you leave a message they call back quick. Well worth the money to be taken care of for your car needs"
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Margaret Arias

February 24, 2026

5  out of  5
rating by Margaret Arias
"Stopped in to get a quote for my son. Yvette helped him out and explained everything that he didn’t quite understand. Thank you State Farm and Mary Dormans Office for always being kind and caring with us."
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Mark Arias

February 24, 2026

5  out of  5
rating by Mark Arias
"Great, simple, and easy to work with no problems at all!"
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Pathamaphorn Boonyarit

February 23, 2026

5  out of  5
rating by Pathamaphorn Boonyarit
"Thank you Mary and her team at State Farm. They were friendly, patient, and took the time to help me find the best coverage for my needs. I had a great experience with my claim. They handled everything quickly and professionally. Their kindness and efficiency really showed that they care about their clients. I truly appreciate the excellent service and support."
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Donna Rushing

February 10, 2026

5  out of  5
rating by Donna Rushing
"Mary and her team show that they truly care about me. They are friendly and attentive to all of my insurance needs. Mary is always very thorough and takes her time to explain my policies. Mary is amazing and I can tell she really wants policies that are right for us, it's not just about a sale to her. I've been with Mary for over 18 years and I can honestly give her and her team 5 stars over and over again."
We responded:
"Thank you so much for your kind words, Donna! We’re thrilled to hear that you feel provide attentive and detailed service. It’s something we take great pride in, and your feedback means a lot to our entire team. If you ever need anything else, please don’t hesitate to reach out!"
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Debbie Marks

February 7, 2026

5  out of  5
rating by Debbie Marks
"What a great team I have always been impressed with this team always helping us with any questions we have .Medicare
House even pet insurance and some we didnt know about all is great and Mary will always answer all your questions .We have been a long time customer thank you so much for being here for our family support ❤️"
We responded:
"Thank you for your awesome five star review, Debbie! We love helping with so many thing, and thank you for choosing us to be your insurance professionals! ❤️"
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Doreen Kaylor

February 7, 2026

5  out of  5
rating by Doreen Kaylor
"I have had State farm for my insurance needs for quite a while I have homeowners and two vehicles and every time I call State farm If they are busy they always call me right back they're very cordial and great customer service"
We responded:
"It’s wonderful to hear how much you appreciate our personal and local service. Thank you for the five stars and we look forward to helping you with your needs in the future!"
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Donna Butler

February 2, 2026

5  out of  5
rating by Donna Butler
"Great group of people at Mary Dorman State Farm. They go above and beyond just to make working with them easy. As an example, I can take my phone, go to my car, and text them my milage on any vehicle. Simple, done. That is just one example of the many ways they make things simple."
We responded:
"Thank you, Donna. I’m so happy that you chose us as your insurance professionals, and that you enjoy working with us. We appreciate you, and look forward to helping in the future! "
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Sally Sarina

January 24, 2026

5  out of  5
rating by Sally Sarina
"Just want to say the whole office is great. Have dealt with Mary and Leeann on our policies. They are both very knowledgeable and look out for our interests. Highly recommend ."
We responded:
"Your review means the world to us, Sally. Thank you for the 5 stars, and we look forward to working with you in the future. "
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christina garcia

January 23, 2026

5  out of  5
rating by christina garcia
"Such amazing staff they’re always so sweet and very helpful with any questions that we have"
We responded:
"Thank you, Christina. We are so happy to have been of service, and we look forward to continuing to exceed your expectations. "
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Alfred Pecson

January 23, 2026

5  out of  5
rating by Alfred Pecson
"This agent was not my agent but now she is.

Mary Dorman’s branch of State Farm was extremely helpful and knowledgeable in their field. I’ve interacted with various staff members and each one is consistently helpful and professional. Thank you Mary, Leanne and the team at this branch."
We responded:
"Thank you so much for the 5 stars. We love what we do and helping during hard times. We appreciate you! "
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HeavyD Gaming

January 21, 2026

5  out of  5
rating by HeavyD Gaming
"Great people and always willing to help."
We responded:
"Your five star review means everything to us! We’re glad that you have enjoyed working with us. Thank you."
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nick c

January 15, 2026

5  out of  5
rating by nick c
"I have been a client with Mary Dorman – State Farm for a long time, and I’ve consistently had great experiences. Mary and her entire team are knowledgeable, professional, and genuinely helpful. Whether I’m working directly with Mary or with her staff, I always feel supported and well taken care of.

Being in a small town, that personal, small-town touch really matters, and Mary’s office truly delivers. They take the time to get to know their clients and treat you like a person, not just a policy number. I especially want to give a shout-out to Leanne Shaffer for her recent help in getting my windshield replaced. She made the process easy, kept me informed, and handled everything quickly and efficiently.

It’s reassuring to work with a local team that genuinely cares and provides excellent service year after year. Highly recommend."
We responded:
"We appreciate your positive feedback, Nick, and are so glad you enjoy working with us! Our team works hard to deliver exceptional experiences, and it’s wonderful to see that reflected in your review. Thank you."
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Kristina Davis

January 9, 2026

5  out of  5
rating by Kristina Davis
"Mary has been my insurance agent for over 20 years now and what I LOVE the most about her office is it’s not just about business at the end of the day. Mary has created an amazing sense of community and family for her clients with the amazing help of her employees! When I got received a cancer diagnosis 11 years ago Mary was there to help our family in every way possible! Even if it was just a simple phone call checking in on my family.

If your child is doing a fundraiser her office is the first to reinvest in our community and sponsor your child’s fundraiser. Then when it comes to an agent you can count on and trust there is no one I trust more! I was unfortunately in a bad car accident 20 years ago and Mary was there to answer every question we had. When my husband and I got married and purchased our own home she helped us figure out what kind of insurance would be the best for us and helped us prepare for the unexpected in life.

Mary and her staff don’t just make sure you have insurance and are paying them each month they take the time to explain everything in your policy until you truly understand it and help you find the policy that makes the most sense for your family. Leanne is phenomenal an will randomly message or call us to check in and make sure life is going well. When I purchased a new vehicle recently and needed to show insurance coverage on the new vehicle she had our insurance binder ready within 20 minutes of calling her.
If you are looking for an insurance agent who truly cares about her clients and not just the money then I high key recommend Mary Dorman and her awesome staff at State Farm for all of your insurance needs!"
We responded:
"Thank you for such kind words, Kristina. I appreciate your business, and I’m so happy we could help. ❤️"
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Janet Gibbens

January 5, 2026

5  out of  5
rating by Janet Gibbens
"State Farm employee's at Mary Doorman's office in Crescent City, Ca. are very efficient and knowledgeable. Mary, Leanne, and Yvette are friendly and helpful. Thank you ladies!"
We responded:
"We appreciate you choosing us to be your insurance and financial services professionals. We love what we do and we try hard to make sure it shows. Thank you for the five stars!"
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Robin Shaules

December 22, 2025

5  out of  5
rating by Robin Shaules
"I have had my auto/home insurance through Mary Dorman's office since I moved to my current location almost seven years ago and I have always been more than satisfied with the service I have received. Mary, Leanne, and Yvette have always been kind and helpful. I feel like they are friends!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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indubitably

December 19, 2025

5  out of  5
rating by indubitably
"Leanne is amazing, quickly and efficiently got me exactly what I wanted. Also Mary Dorman is awesome! Both very kind and patient. If you ever want great insurance for a great value talk to them and bundle bundle bundle!"
We responded:
"Thank you for the 5 stars, and we are so happy we could meet your needs. We love helping our neighbors!"
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theresa loper

December 1, 2025

5  out of  5
rating by theresa loper
"My husband & I have had insurance with State Farm with Mary Dorman for quite awhile and what we like about Mary Dorman's office is that they are always super friendly and are willing to help us out when we need it. So, if your looking for insurance go check out Mary Dorman's office in Crescent City, Ca. you won't regret it."
We responded:
"We appreciate your review! We are delighted to know you enjoy working with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Mary"
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Anna Tellechea

November 30, 2025

5  out of  5
rating by Anna Tellechea
"I was able to do business for my new car over the phone. It was double than for my old car: but my old car was a 2008 and my new one is a 2026!! So I am very happy!!"
We responded:
"Thank you for your 5-star review, Anna! My State Farm team and I are happy to be your good neighbor!"
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Trevor K

November 6, 2025

5  out of  5
rating by Trevor K
"They're very friendly, and will help you as soon as they can,with politeness."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jani DiPiazza

November 1, 2025

5  out of  5
rating by Jani DiPiazza
"I’ve had such a great experience with Mary Dorman - State Farm! My agent Leanne is awesome — super knowledgeable, professional, and always quick to help with anything I need. She explains things in a way that’s easy to understand and always gets back to me right away. I really appreciate how friendly and reliable she is. Definitely recommend!"
We responded:
"Thanks so much for your review and the 5 stars! We love what we do and love taking care of your neighbors. We appreciate you. "
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Scott Kinikin

October 15, 2025

5  out of  5
rating by Scott Kinikin
"Mary, Leanne, and the rest of the team take such fantastic care of us and always go the extra mile! We're lucky to have them serving our community!"
We responded:
"We are proud to earn your review and 5 stars, Scott. Thank you!"
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Katelyn Landowski

October 6, 2025

5  out of  5
rating by Katelyn Landowski
"Leanne is amazing. She is always quick to help and ensures I get exactly what I need when it comes to my policies. She’s extremely knowledgeable and helpful. I’ve been a customer with Mary Dorman for 10+ years and cannot imagine switching to any other company."
We responded:
"Thank you for the 5 stars and the wonderful review. Leanne is a true professional who cares about all our customers, and I’m proud she is on our team. We look forward to helping you in the future, and thanks for your business. "
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Sarah

September 14, 2025

5  out of  5
rating by Sarah
"Leanne is very helpful and respectful. She knows her job very well and if she doesn't have the answer she will find out for you and get back to you."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Terra Morrison

September 12, 2025

5  out of  5
rating by Terra Morrison
"I recently added my son to my policy and as usual, that transaction went smoothly. I love the folks at that office. Everyone is always kind, helpful and professional. I feel they all truly care about their clients, as well as this community. We're very lucky to have Mary Dorman and her team in our community. 😀"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor, and we appreciate you"